ALL PRODUCTS SOLD BY MOBILE OUTLET ARE COVERED BY MANUFACTURER WARRANTY
For any warranty or DOA/ELF (early life failure) questions please contact sales@mobileoutlet.com.au Mobile Outlet is an authorised distribution centre for leading brand Mobile phones & Electronics, Mobile
We sell on behalf of the Manufacturer. Liability for each product rests with the Manufacturer.
All Manufacturers have authorised service centers Australia wide who are there to service you in need of a warranty claim.
Mobile Outlet is happy to assist you with any warranty issues.
Mobile Outlet offers warranty on all products sold.
Please retain your Tax Invoice as proof of purchase as this will be required for MANUFACTURER warranty purposes.
We also recommend retaining all standard sales packaging and accessories as these are required for ELF returns.
Please refer to the table below for important warranty information.
| Product |
DOA/ELF Period and Contact |
Manufacturer Warranty Period and coontact |
| Nokia Handsets |
30 Days MobileOutlet - sales@mobileoutlet.com.au |
12 Months Ph. 1300366733 |
| Nokia Genuine Accessories |
90 Days Nokia Care Centre - 1300 366 733 |
- |
| Motorola Handsets |
14 Days MobileOutlet - sales@mobileoutlet.com.au |
12 Months 1300 300 213 |
| Motorola Genuine Accessories |
30 Days Motorola - 1300 138 823 |
12 Months 1300 138 823 |
| Samsung Handsets |
14 Days MobileOutlet - sales@mobileoutlet.com.au |
12 months 1300 362 603 |
| LG Handsets |
14 Days MobileOutlet - sales@mobileoutlet.com.au |
12 months 1800 638 080 |
|
HTC Products
|
14 Days Phonetec - 03 9877 7688 |
12 months 03 9877 7688 |
| Sony Ericsson Products |
14 Days Sony Ericcson 1300 650 050 |
12 months 1300 650 050 |
| Blueant Products |
- |
24 Months 1300 669 049 |
| Logitech Products |
30 Days Logitech1800 025 544
|
12 Months 1800 025 544
|
| Sonim Handsets |
- |
36 Months Unconditional 1300 300 213 |
|
Palm Devices
Cardo Scala Rider
|
30 Days MobileOutlet - sales@mobileoutlet.com.au
|
12 Months 1300 300 213
12 Months 1300 636 461
|
FOR ALL DOA/ELF RETURNS YOU MUST FILL IN THE REQUEST FORM BELOW
After the form has been submitted you will be contacted by email within 48 business hours regarding whether the product is eligible for DOA/ELF Warranty return.
All returns outside the DOA/ELF period will be redirected to the manufacturer.
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